At World of Wood Buckingham, we are committed to delivering high-quality products. Refunds are only offered if an item is found to be faulty. In such cases, please contact us to return the item within 7 days of delivery for a replacement or refund. Please note that the cost of return shipping will be the responsibility of the customer.

Bespoke items, created specifically to your specifications, are non-refundable. We encourage you to carefully review all details before placing your order. If you have any questions or concerns, our team is here to assist you.